When I explained why I’d called—that I still owed her feedback—she laughed. “Isn’t today your last day?” “Well…yeah?” I hate loose ends. There’s a self-flagellating aspect to them—I will dutifully pick them up and lash myself. Braggy, I suppose, to talk about tying up loose ends on my last day. It sure is! But I … Continue reading On loose ends
Tag: peak-end rule
On cleaning cat litter
For the first five years that my wife and I had cats, I cleaned the litter a grand total of—I don't know, let's say about 100 times. That sounds like a lot until you consider that cleaning the cat litter is one of those nasty little chores that you have to do every single day. … Continue reading On cleaning cat litter
On improving experiences by focusing on endings
When my wife and I purchased a new car a few weeks ago, there wasn't much negotiating we could do: supply was low, demand was high, and our salesman shrugged off our attempts at moving the price down with a final "I'll sell this car by 2 p.m. today if you don't want it now." … Continue reading On improving experiences by focusing on endings
Taylor Coe 