On helpfulness as a business development tactic

While I don’t do much business development, there’s one tenet that I know works, because I’ve seen it pay dividends again and again: Be helpful. Sounds easy enough, but this directive is harder to follow than it first seems, because knowing how to help someone is more an art than a science. So, let’s amend … Continue reading On helpfulness as a business development tactic

On business development and the shame of not knowing everyone

As an introvert, I was never going to be much of a business developer. (I've written previously about my mild aversion to picking up the phone.) But even though I fall on the marketing side of the A/E/C business development-marketing spectrum, sometimes I still find myself in business development situations. Typically, this is a "leads … Continue reading On business development and the shame of not knowing everyone